Michael Friend, CSM,
Director of Business Services
Michael Friend
Michael serves as the Director of Business Services for JLM HR Consulting. He has been working in the Information Technology field for over 30 years. During this time, he has held several leadership positions working as a network administrator, information systems manager, software trainer, website designer, applications developer, and consultant in the federal government and private sector.
Michael has a Bachelor of Arts degree in Communications from Howard University and a Graduate Certificate in Information Systems from American University.
Michael brings his depth of experience, technical skills, and management capabilities to his current position where he provides technical support to the JLM team while contributing to the Human Resource mission.