our foundation.

With the rise of pressure on businesses and organizations to provide authentic Human Resource services within their organization, we seek to share what we know in order to partner with business owners who place value on fostering a successful, diverse, equitable, and inclusive work environment for themselves and their employees. We use our knowledge and expertise to elevate this critical work through our service and engagement with our clients, partners, and communities. Whether organizations need an HR audit, recruiting and staffing support, or a diversity, equity and inclusion thought partner to build a strategic plan, best practices, or training, we know how to lead the way!

Jody Friend, Founder and CEO
30+ Years in HR Services

Take a look at Jody's Facebook interview where she talks about her experience as an entrepreneur! >>> Entrepreneurship Matters Webinar

about jLM

JLM is a woman-owned, certified LSBRP, MBE/DBE/SBE, WBENC and VA SWaM certified company that provides comprehensive human resource (HR) services to businesses, government agencies and non-profit organizations. Whether it’s staff augmentation, assistance with special projects or an alternative to “in-house” HR staff, our highly experienced team of subject matter experts can efficiently assess your organization’s needs and provide customized solutions with a personal touch. With each assignment, we focus on ways to exceed your expectations and deliver the work on time and on budget.

Our clients have consistently rated our work as outstanding.

Meet our team members below. Some of our team members have been certified in Diversity, Equity and Inclusion in the Workplace by the University of South Florida's (USF) Office of Corporate Training and Professional Education.

Arnold Hawkins, PMP, SHRM-SCP, VP, Client Engagement

Jennifer Gertenbach, MA,SPHR,
Senior HR Consultant

Andrea Apau,
Human Resources Coordinator

Sheena Tosta, PHR, SHRM-CP,VP, Finance & Operations

Ladaje Jones,
HR Coordinator

Cameeka Caldwell,
PHR, SHRM-CP
Human Resources Business Partner

core values

At JLM HR Consulting, our high-quality work speaks for itself. We are dedicated to the success of our clients, partners and to one another; providing customized innovative and strategic solutions to meet the needs of our clients. By prioritizing exemplary customer service, open communication, and transparency, we know we can find the right solution for you. Our company's mission is rooted in the following values, maintaining excellence as a standard:

• Integrity - Consistent ethical and moral standards are paramount in our words, deeds and actions.

• Trust -In our endeavors to serve our clients and colleagues, we consistently strive to earn and maintain trust by meeting our commitments and keeping our word.

• Honesty - JLM's commitment to transparency means we conduct ourselves accordingly, making sure we all know our roles. Should a mistake arise, we will make it right.

• Education & Development - We don't just know this work, we live it. Our team works hard to continue expanding our experience and skill-set. We stay up-to-date on ever-changing industry knowledge so you don't have to, constantly seeking to add value for our clients.

diversity

As an organization that prizes diverse experiences, backgrounds, and perspectives, we are attuned to the strength and value that adept work in diversity, equity, and inclusion brings to our team's growth and the success of our clients. JLM is committed to the rich and ongoing process of diverse, equitable, and inclusive practices as individuals and professionals. To truly reap the benefit of incorporating DEI requires dedicated practice in honesty, courage, optimism, and resilience - all elements emphasized in our core values.

commitment

Personal Focus: We focus on your needs and will be intimately involved in the project from start to finish. With each assignment, we provide a dedicated, highly experienced professional managing every aspect of the project/assignment.

Commitment: We are dedicated to our clients and maintain a strong commitment to completing assignments on budget and on time. Commitment means that we work closely with you each step of the way, devoting our time, energy and effort to exceeding your expectations.

Quality: Working with JLM means that you will always get the highest quality outcomes. Whether you need us for a small assignment or a lengthy project, you get our very best. There is no assignment beyond our scope as we partner with a vast network of professionals to assist us in providing the necessary support you need.

• HR Needs Assessments/HR Audits

• HR Staff Augmentation

• HR Department Outsourcing

• Compliance Assistance

• Compensation Benchmarking

• ADA Compliant Job Descriptions

• Payroll Administration

• Benefits Consulting & Administration

• Employee Handbooks and Policies

• HRIS Evaluation and Implementation

• Recruiting & Temporary Staffing

• Training & Workforce Development

• Executive Coaching

• Focus Groups & Employee Engagement Surveys

• Special projects and more!